Error on page - Sorry, I forgot

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Dolphin39
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Joined: Wed Nov 21, 2012 3:02 am

Error on page - Sorry, I forgot

Post by Dolphin39 » Wed Nov 21, 2012 3:22 am

Hi Nathan,

Sorry, I forgot to include the page per your instructions. Please see attachment.
Autotempest problem.JPG
Autotempest problem.JPG (204.7 KiB) Viewed 3214 times
Thank you again

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Tempest Nathan
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Re: Error on page - Sorry, I forgot

Post by Tempest Nathan » Wed Nov 21, 2012 4:49 am

Thanks for including the screenshot. Could have put it in the same thread, but that's cool. ;)

First off, this shouldn't be causing your problem, but we strongly recommend using an up to date browser. Since you're on Windows XP, the newest version of Internet Explorer supported is 8, whereas the current version is 10. Therefore it's better to use Firefox (www.mozilla.com) or Chrome (www.google.com/chrome), since the newest versions of both run on XP. I'm guessing that would solve your problem.

That said, have you already tried the troubleshooting steps in the AutoTempest help here? http://www.autotempest.com/pages/help/#problem

If so, and assuming you're unable to upgrade to a modern browser (due to work IT restrictions or something), please double-click on the icon where it says "Error on page" and let me know exactly what the error says. Thanks!

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